Vista.com

Vista Cookie Notice

Last updated: 28 September 2022

Vista uses cookies, pixels and other similar technologies (collectively referred to as “cookies”) to help provide, protect, and improve our websites, mobile sites, applications, and services (“Sites and Applications”). This Cookie Notice (“Cookie Notice”) supplements the [Privacy and Cookie Policy](/privacy-and-cookie-policy) and explains what kind of cookies we use and why we use them as well as the choices you have.

What kinds of cookies do we use on our Sites and Applications?

Vista uses the following types of cookies:

Necessary cookies
We use these cookies to let you access our Sites and Applications´ features, manage preferences (like language settings) and to track statistics necessary to meet contractual requirements.

Functional cookies
We use these cookies to test new website features, detect errors, analyse site usage, receive user feedback and provide you with a more relevant and personalised experience based on your interests and interactions.

Even if you opt-out of functional cookies, we may still use other information we collect about you to tailor your experience.

Session replay cookies
We use these cookies to capture how you interact with our website while browsing and personalising products to find ways to improve the site and your customer experience.

Session replay data includes mouse movements, clicks, typing, scrolling, and other actions you take when you navigate our website and personalise your products and designs.

Advertising cookies
We use these cookies to show advertisements and offers that are relevant to your interests. They’re also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns.

How can you manage which cookies are placed on your device?

On Vista.com Sites and Applications When you first visit our website on a new device or browser, you are prompted to set your cookie consent preferences. You can manage these preferences any time by clicking the “Manage settings” link below:

[Manage Settings]

Please note that these settings only apply to Vista.com.

Using browser controls
The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Please be aware that if you disable or delete certain cookies our website will not work properly.

Third-Party cookies
When you use our website, you may notice content provided by a company other than us. Also, if you 'share' content with friends through social networks, such as Facebook and Twitter, these social networks may place cookies on your browser. We have no access to or control over cookies used by these companies or third-party websites. If you’d like to opt out of cookies created by 'sharing' content through social networks — such as Facebook and Twitter — we suggest you check those third-party websites for more information about their cookies and how to manage them.

If you want to know more about Third-Party cookies and how to opt out of them, see www.allaboutcookies.org and www.youronlinechoices.eu.

Changes to this Cookie Notice
From time to time, we may change this Cookie Notice to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We reserve the right to modify this Cookie Notice at any time in accordance with the applicable law. If we do so, we will post the revised Cookie Notice and update the “Last Updated” date at the top, so please review it frequently. In case of material changes, we will also provide notice to you and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Sites and Applications, and/or by other means, consistent with applicable law.

Contact Us
If you have any questions or concerns about our use of cookies, please go to the Contact Us section of the Privacy and Cookie Policy to contact our Customer Care team or send an email to our privacy team at [email protected].

Special Notice for California Residents

If you are a California resident, California law may apply to how we collect and use your Personal Information, and what rights you have in some circumstances. The terms of this Notice (“Notice") supplement our Privacy Policy and explain the rights of California residents.

Collection of Personal Information
Below is an overview of the categories of information collected by Vista and its signature services and how we use it:

Types of personal data we collect How we use it
  • Contact details (your first and last name, address, email address, tax ID and phone number)
  • Site navigation and usage data (including the date and time you visit, and how you use our website and design services and access its contents)
  • Purchase and transaction history
  • IP address, type of operating system, browser settings, language version and related information
  • Creating and maintaining your account
  • Allowing you to login, navigate the Sites, and make purchases
  • Fulfilling your order
  • Providing customer service and quality assurance, including providing you with service messages by text, email or telephone, to update you about your order and its delivery status and invite you to provide us with your feedback about our website, products, services and Customer Care team
  • Customer analytics
  • Marketing our products and services to you (including providing co-branded offers with our partners or affiliated Cimpress companies)
  • Improving or personalizing your online experience and our communications with you
  • Operational uses, including site optimization and fraud detection and prevention
  • Your log in credentials (such as email address and password)
  • Maintaining and servicing your account
  • Providing customer service
  • Allowing you to log in and make purchases using saved payment details
  • Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
  • Payment information (such as credit card or bank account details)
  • Allowing you to make purchases or sign up for a subscription service
  • Storing it for future purchases, but only if you specifically request we store that card information
  • Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity
  • User-generated content (including photos, logos, design contests and projects)
  • Information you add to personalize your products or request design services, such as text, photos or uploaded images
  • Fulfilling your order
  • Storing your optimization products for future use
  • Maintaining your account
  • Customer analytics
  • Marketing our products and services to you (including providing co-branded offers with our partners or affiliated Cimpress companies)
  • Improving or optimizing your online experience and our communications with you
  • Operational uses, including site optimization, copyright detection and fraud detection and prevention
  • Session replay recordings (such as mouse movements, clicks, typing, and scrolling)
  • Operational uses, including site optimization
  • Contact with Customer Care, including call and screen recordings
  • Providing customer service and quality assurance
  • Maintaining your account
  • Allowing you to log in, navigate the Sites, and make purchases
  • Fulfilling your order
  • Customer analytics
  • Marketing our products and services to you (including providing co-branded offers with our partners or affiliated Cimpress companies)
  • Improving or optimizating your online experience and our communications with you
  • Operational uses, including site optimization and fraud detection or prevention

For more information about what categories of personal information we may collect from you, the sources of that information, the purposes for collecting and using that information, and what types of third-party service providers we may share that information with, please see our Privacy and Cookie Policy.

California Privacy Rights
Californian law permits you to request, once a year and free of charge, a list of the third parties to whom we have disclosed Personal Information (if any) for their own marketing purposes. See the Contact Us section below for how to make this request. However, we do not share your Personal Information with third parties for their own marketing purposes without your express consent. Accordingly, you can prevent the type of sharing by withholding consent or opting out of sharing of Personal Information as further described below. The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) also provides you with several additional rights as a California resident, namely:

  • Access: The right to request we provide you with the following information: ◦ The categories of Personal Information we have collected about you; ◦ The categories of sources from which we collect your Personal Information; ◦ The business or commercial purpose for collecting your Personal Information; ◦ The categories of third parties with whom we have shared your Personal Information; and ◦ The specific pieces of Personal Information we have collected about you.
  • Correct: The right to correct or update inaccurate or incomplete Personal Information.
  • Deletion: The right to request we delete the Personal Information we have collected from you, with some exceptions.
  • Opt Out of Sale or Sharing: The right to tell companies not to sell or share your personal information.
  • Limit: The right to limit the use or disclosure of sensitive personal information.
  • Nondiscrimination: The right not to be discriminated against for exercising any of these rights.

You, or an authorized agent, can exercise these rights with respect to one or more of our signature services as provided under the Contact Us section below. In order to exercise your rights, we may have to verify your identity. We will do this by asking you to provide us with certain information we already have to confirm your identity. This can include your contact information, account number, or purchase history details. Authorized agents will be required to provide proof of their authorization and we may also require that you directly verify their identity and the authority of the authorized agent.

Notice of Right to Opt Out
We do not sell your personal information in exchange for money. However, like many ecommerce companies, we do share your Personal Information with third parties, such as our advertising partners to help show relevant ads based on your interests. If you would like to learn more, or opt-out of the sale or sharing of your Personal Information, please see the Contact Us section below.

Contact Us
To exercise your rights under California law with respect to one or more of our signature services, please contact us as follows:

  • VistaPrint: call Customer Service at 1.866.207.4955 or submit your request through the webform on the Customer Service page. If you would like to opt-out of the sale or sharing of your Personal Information, please see our Notice of Right to Opt Out.
  • VistaCreate: submit your request through https://support.create.vista.com/hc/en-us/requests/new/ or email us at [email protected].
  • 99designs by Vista: call Customer Service at 1.800.513.1678 (toll free) or email us [email protected].

If you have any questions about this Notice, please contact our privacy team by sending an email to [email protected].

Special Notice for Nevada Residents

If you are a Nevada resident, Nevada law may apply to what rights you have in some circumstances. The terms of this Notice (“Notice") supplement our Privacy Policy and explain the rights of Nevada residents.

Nevada law gives Nevada residents the right to request that a company not sell their Personal Information for monetary consideration to certain other parties.  This right applies even if your Personal Information is not currently being sold.  If you are a Nevada resident and wish to exercise this right, please contact us as follows:

If you have any questions about this Notice, please contact our privacy team by sending an email to [email protected].